What is the policy regarding system software upgrades?
We try to keep up with changes in operating system, third party, and public domain software as they are released. Our policy is to support the latest releases in a timely manner. In general we support only the latest version, as we do not have the resources to support multiple older versions for compatibility’s sake. However, in cases where a software upgrade is predicted to cause trauma to the user community, we will run the new version concurrent to the old version for a limited time. All other routine upgrades are announced after the fact.